Operations

Our Operating Areas

The internal functions that run our own portfolio of Shopify-based online stores.

01

Online Store Operations

Managing the digital storefronts, catalogs, merchandising, and day-to-day commerce activities across our portfolio.

02

Product & Brand Management

Managing the positioning, digital presentation, merchandising, and commercial development of our e-commerce businesses.

03

Marketing & Customer Acquisition

Managing digital acquisition channels that connect our online stores with customers.

04

Orders & Fulfillment

Coordinating order processing, supplier relationships, fulfillment workflows, and delivery operations across our businesses.

05

Customer Experience

Managing customer communication and support throughout the purchase and post-purchase journey.

06

Technology & Analytics

Using commerce technology, integrations, and performance data to support reliable and efficient operations across our portfolio.

How the company and its stores are structured